This Primer provides practical guidance for companies on how to design, implement, manage, and monitor a company-based grievance mechanism. It is divided into the three main sections and associated steps:
• how to design and implement a company-based grievance mechanism,
• how to create procedures for receiving, investigating, and responding to complaints, and
• how to create procedures for monitoring and evaluating the grievance mechanism.
Autores e editores
The Foreign, Commonwealth and Development Office (FCDO) pursuseds national interests and project the UK as a force for good in the world. We promote the interests of British citizens, safeguard the UK’s security, defend our values, reduce poverty and tackle global challenges with our international partners.
About Landesa
Landesa partners with governments and local organizations to ensure that the world’s poorest families have secure rights over the land they till. Founded as the Rural Development Institute, Landesa has helped more than 105 million poor families gain legal control over their land since 1967. When families have secure rights to land, they can invest in their land to sustainably increase their harvests and reap the benefits—improved nutrition, health, and education—for generations.
Provedor de dados
The Foreign, Commonwealth and Development Office (FCDO) pursuseds national interests and project the UK as a force for good in the world. We promote the interests of British citizens, safeguard the UK’s security, defend our values, reduce poverty and tackle global challenges with our international partners.