Global Expeiences on Expanding Water and Sanitation Services to the Urban Poor : Accompanying Volume

In 2006-07, the Water and Sanitation
Program (WSP) initiated research to identify barriers to
service delivery for the urban poor. The findings of the
research have been presented in the Guidance Notes on
Improving Water Supply and Sanitation Services to the Urban
Poor in India. The Urban Global Practice Team of WSP decided
to expand the ambit of this research to a global context as
the learnings were relevant to experiences across Africa,
Latin America, and East Asia and the Pacific. The Guidance
Notes are based on an in-depth research of various
initiatives from across the world (including South Asian,
African, Latin American, and East Asian and the Pacific
countries) and consultations with urban poor communities.
The present volume is a documentation of this research and
supports the Guidance Notes on Services for the Urban Poor.
Section 1 of this report consists of 19 case studies.
Section 2 describes consultations with urban poor
communities. The main aim of the consultations was to record
the issues they confronted related to water supply and sanitation.